Privacy Policy
Spirit of Life, with registered office and NIPC 516829254 is the owner of the domain www.spiritoflife.pt, where its WEBSITE is hosted.
Spirit of Life IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS, AND HAS THEREFORE DESIGNED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.
THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE ADVISE YOU TO READ IT TO FIND OUT THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.
Our privacy policy is in accordance with the applicable Portuguese legislation, namely Law no. 58/2019, of August 8, on the Protection of Personal Data, other applicable national laws and under the European General Data Protection Regulation, 2016/679, of April 27 ("GDPR"). Data protection legislation is subject to revision, so we recommend that you consult our privacy statement regularly. For guidance only, you can consult the website www.cnpd.pt. This website complies with national and EU legislation. The Portuguese courts will have exclusive jurisdiction over any dispute arising from the use of this website.
1. What is this policy about?
1.1 This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the WEBSITE.
1.2 Examples of such services are subscribing to newsletters or being able to contact us and send us your application.
1.3 The aim is for these services to be provided in an expeditious and hassle-free manner, describing the practices adopted to this end.
2. What is personal data?
2.1 Personal data means all information relating to a person and identifying that person or making that person identifiable, regardless of the nature and medium of the information, including the sound and image of the person.
2.2 Examples of personal data we collect are first name, last name, e-mail address, and telephone or mobile number.
2.3 Identifiable means a person who can be identified, directly or indirectly, in particular by reference to an identification number or other elements specific to their physical, physiological, mental, economic, cultural or social identity.
3. How we will use your personal data
3.1. Spirit of Life will use the personal data you provide for the following purposes:
(a) To analyze and respond to your messages, customer support and requests for information;
(b) To analyze and follow up on your application to work with Spirit of Life;
(c) So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you;
(d) For WEBSITE management operations;
(e) To keep a record of your contact details;
(f) For commercial purposes, such as data analysis, audits;
(g) For fraud prevention and information systems security;
(h) To adapt, improve and modify the services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns.
3.2 These personal data processing operations are an essential tool for your satisfaction and for Spirit of Life's activity and are carried out in accordance with the applicable legislation and best practices.
3.3 Your personal data will not be reused for other purposes that have not been previously identified or that are unrelated to the purposes for which they were initially collected.
4. What are the grounds for processing the personal data we collect?
4.1. The personal data that Spirit of Life processes has specific grounds, depending on the purposes for which it is intended.
4.2 In the table below, you can see the grounds for the purposes identified above:
| PURPOSE | BACKGROUND | DATA COLLECTED |
|---|---|---|
To analyze and respond to your messages, customer support and requests for information. |
Consent for this purpose. | Name, phone, email |
| So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you. | Consent for that specific purpose. | |
| For website management operations. | Consent for that specific purpose (cookies); Legitimate interests pursued by Spirit of Life. | Cookies, IP address |
| For commercial purposes, such as data analysis, audits. | Consent for that specific purpose (cookies); Legitimate interests pursued by Spirit of Life. | Cookies, IP address |
| For fraud prevention and information systems security. | Legitimate interests pursued by Spirit of Life. | IP address |
| To adapt, improve and modify services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns. | Consent for that specific purpose (cookies); Legitimate interests pursued by Spirit of Life. | Cookies, IP address |
5. How do we collect your personal data?
5.1 We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and the e-mail messages you send us.
5.2 Your personal data is collected via your device as follows:
(a) Through your contact request;
(b) By submitting an application;
(c) By subscribing to the newsletter;
(d) Through your browser;
(e) Through cookies;
(f) IP address.
5.3 Spirit of Life undertakes to process your data in accordance with the law and in a legitimate manner.
5.4 Spirit of Life will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy (see Point 9 to understand how).
5.5. Spirit of Life's services are not aimed at minors and no personal data of minors is processed intentionally.
6. What are cookies?
6.1 Cookies are small information files that help identify your browser and can store information, for example, User settings and preferences.
6.2 Spirit of Life will store cookies on your device to personalize and facilitate browsing as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.
6.3 With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User's acceptance and consent, and such consent may be withdrawn at any time through specific browser tools.
6.4 To find out more about the cookies we use, please consult our Cookie Policy.
7. How do we protect your personal data?
7.1. Your personal data is kept secure through the adoption of various technical and organizational security measures that guarantee that only those Employees who must access it have access to personal data, in accordance with the rules created for this purpose.
7.2 To protect your personal data, we only use data center providers that offer us adequate and documented security measures, namely guarantees that your personal data is stored on servers that are kept in controlled environments with limited access.
7.3 Personal data is kept on secure servers at PORTUGAL TELECOM DATA CENTER, S.A. with NIPC 510.030.785 and head office at Rua Data Center 6200-065 Covilhã, which offers us the appropriate security guarantees to protect personal data against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of illicit processing.
7.4 Similarly, when you browse the WEBSITE, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS), which is an Internet protocol designed to enable devices to communicate with servers around the world. The HTTPS protocol emerged as an evolution of its predecessor, HTTP. The difference between them is that HTTPS encrypts device communication.
7.5 Although we take the care and precautions we deem appropriate to protect the personal data you provide and we collect, you should be aware that no security system is impenetrable.
8. How you can exercise your rights:
8.1. Before we explain how you can exercise your rights, you should know what they are. The law gives you the right to ask us to exercise the following rights:
(a) Access: the right to obtain confirmation as to whether or not personal data concerning you is being processed and, if so, the right to access your personal data;
(b) Rectification: the right to have inaccurate personal data concerning you rectified and to have incomplete personal data completed;
(c) Erasure: the right to have your personal data erased when one of the reasons listed in the legislation applies;
(d) Limitation of processing: the right to obtain the limitation of processing if one of the situations listed in the legislation applies;
(e) Objection: the right to object at any time to the processing of personal data concerning you;
(f) Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.
8.2 You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).
8.3 In order to exercise the above rights, please contact Spirit of Life at patricia@spiritoflife.pt.
8.4. If you ask us to delete some or all of your personal data, some of the services you have requested may not be provided to you and Spirit of Life will only keep the personal data necessary to comply with the legal obligations to which it is bound.
9. When do we communicate data to third parties?
9.1 Spirit of Life may use third parties to provide certain services, such as maintenance, technical support, marketing, invoicing or payment management, which may have access to some of the personal data, namely the data necessary for the contracted purposes.
9.2 Spirit of Life ensures that the entities that have access to the data are credible and offer high guarantees of protection, never transmitting data to them beyond what is necessary to provide the contracted service, although Spirit of Life remains responsible for the personal data provided.
9.3 Spirit of Life may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered to do so by a court order.
10. Third-party websites.
10.1 The WEBSITE may contain links to other websites which may collect and process your personal data, and such processing is the sole responsibility of the owners of those websites, and Spirit of Life is not responsible for their policies and/or practices.
10.2 Examples of these third parties are Facebook, Instagram, Youtube, Whatsapp and Linkedin via the buttons on the WEBSITE.
11. Data transfers outside the European Union.
11.1 In the event of data transfers to third countries outside the European Union, Spirit of Life will comply with the legal rules, in particular with regard to the suitability of the destination country for the protection of personal data and the requirements applicable to such transfers, and personal data will not be transferred to jurisdictions that do not offer guarantees of security and protection.
12. Minors.
12.1 The WEBSITE is not aimed at minors under the age of 16, so we ask that minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.
13. Sensitive personal data.
13.1 Spirit of Life thanks you for not sending or disclosing any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to a natural person's sex life or sexual orientation.
13.2 If you still send us or make us aware of these categories of personal data, they will be deleted immediately.
14. Changes to the Privacy Policy.
14.1 Spirit of Life reserves the right to adjust or change this Privacy Policy at any time, and such changes will be publicized.
15. Our contact details.
15.1 If you have any doubts or questions regarding this Privacy Policy, please contact us in writing at patricia@spiritoflife.pt.
